Software Update 2017-12-15T11:09:17+00:00

One of our favorite features in the latest update is the Rubberband Area. Watch the video to learn more about it.

New! Pro-Stitcher Premium

The HQ Pro-Stitcher quilting system gets a new look and more features. A new, intuitive user interface is just the beginning. Users can easily stretch and resize a design using on-screen handles, save and move an area, quickly clear the screen with a convenient Clear All button, and more. BONUS! We’re adding 300 more digital designs to the 500 already included with Pro-Stitcher.

New Premium Features

  • More than 300 new digital designs
  • New intuitive user interface w/ customizable toolbar
  • Move and save areas
  • Save workspace
  • Easily transform design with onscreen handles
  • Quickly clear all with a touch of a button
  • Diagonal nudge
  • Bound box view on/off capability
  • View design at its actual size
  • Easy-to-use scroll bars for panning and zooming
  • More precise motor control than ever before

The Latest Version of Pro-Stitcher Premium – 17.11.0441

released on November 21, 2017

Update to this version

Tablet Compatibility Chart

Tablet Compatibility Update/Upgrade Path
Aspire Alpha 12 Pro-Stitcher Premium
Pro-Stitcher Standard
USB Update Procedure (see download instructions below)
Aspire Switch 11 Pro-Stitcher Premium
Pro-Stitcher Standard
USB Update Procedure (see download instructions below)
Acer W700 Pro-Stitcher Premium
Pro-Stitcher Standard
USB Update Procedure (see download instructions below)
HP Omni Pro-Stitcher Premium
Pro-Stitcher Standard
Firmware update required
In order for your tablet to run the Pro-Stitcher Premium software, your tablet needs to come to Handi Quilter for a “spa” treatment (tablet re-imaging and upgrades).

$195

Click here to learn more

Acer W500 Pro-Stitcher Premium
Pro-Stitcher Standard
Firmware update required
In order for your tablet to run the Pro-Stitcher Premium software, your tablet needs to come to Handi Quilter for a “spa” treatment (tablet re-imaging and upgrades).

$195

Click here to learn more

EEEPC Pro-Stitcher Premium
Pro-Stitcher Standard
Pro-Stitcher Premium not compatible with EEEPC tablets. New tablet hardware upgrade available. Click here for tablet upgrade pricing and information.
Lilliput, Innovatec, and IEI Pro-Stitcher Classic Pro-Stitcher Premium not compatible with these tablets. New tablet hardware upgrade available. Click here for tablet upgrade pricing and information.

Which tablet do I have?

Click here for our tablet chart

Software Versions and Downloads

Release Notes for 17.11.0441

Version 17.11.0441( Released November 21, 2017)

  •  Reposition Zero works correctly
  •  Simulation crosshairs are green and icon updated
  •  Corrected max speeds
  •  No longer shows "NAN" in rotation
  •  Clearing the Area also clears the trace
  •  Purple freehand crosshairs move correctly on Infinity machines
  •  New Diagrams for threading
  •  Reposition current works if you reposition start it clears current
  •  New Start/End working correctly

Common Issues with 17.11.0441

Version 17.11.0441 (being addressed, but fix not yet available):

Issue Workaround

Swap Start/End points baselines designs.

Make all desired changes prior to swapping start/end point.

Cropping a p2p may disconnect point.

No known workaround.

Assignable buttons’ text and icon may change.

Once a user selects the button, icon and text resume to normal.

Machine may not be smooth on certain designs with curves.

Lowering the maximum acceleration (not speed) under Advanced Speed Profile settings to 32 may help.

Install the Lastest Version of Pro-Stitcher Premium

The Latest Version 17.11.0441 - Released November 21, 2017

Please click the button that applies to you and follow the directions in the popup window.

I already have Premium, I just need to update to the latest version
I am installing Pro-Stitcher Premium for the first time

Previous Premium Versions

Version 17.09.0439 (released November 9, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.09.0439 (1009 downloads)

Release Notes for Pro-Stitcher Premium version 17.09.0439

  • HQ Amara machine option added
  • Channel locks enabled during stitch out
  • Improved Area Resize behavior
  • Changed motor icon for Simulation
  • Simulator no longer requires FTDI and motor DLLs to be installed
  • Fixed slow stitch-out for levered carriages
  • Fixed "multiple application has stopped working" crashes
  • Numeric fields now allow a decimal point

Version 17.09.0433 (released October 5, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.09.0433 (2436 downloads)

Release Notes for Pro-Stitcher Premium version 17.09.0433

  • New Feature: Audible beep is heard when Area or Mark points are set
  • New Feature: Rubberband Area
  • New: Red crosshairs when in Simulation Mode
  • Default torque limit is now set to 100 and reverts to default if invalid limit entered
  • Improves calculator stability
  • Improves communications with Infinity
  • Resolves camera errors/crashes for Infinity
  • Simulation license button available on Alpha 12 tablets
  • Channel lock buttons disabled during stitch out
  • Half/full stitch enabled during pause
  • Ability to set Auto Jump to 0
  • Improved simulator for non-English operating computers
  • Duplicated or copied designs/groups retain name and are numbered to differentiate
  • Improves digital design file quality for some HQ designs

 

Version 17.02.0416 (released February 20, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.02.0416 (5299 downloads)

Release Notes for Pro-Stitcher Premium version 17.02.0416

  • Improves software stability and decreases frozen screens and program crashes
  • Improves new/auto start point functionalities
  • Restores proper functionality of Resume after Drag and Drop
  • Restores stitch ability between two mark points in freehand record
  • Adds tie/off and pull-up on Resume during Pause state
  • Improves stability of jump line drawings
  • Segment counter added
  • Create Simulation License button added
  • Encrypted designs now recognized

Version 17.01.0410 (released January 10, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.01.0410 (2879 downloads)

Release Notes for Pro-Stitcher Premium version 17.01.0410

  • Restores Infinity camera functionality with Premium
  • Includes all new digital designs (some were missing in previous versions)

Latest Pro-Stitcher Standard Relsease

This Pro-Stitcher software is specific to the Pro-Stitcher tablet you use. Be sure to select the correct version based upon your tablet.

Which Tablet do I have?

For the following tablets:

Asus EEEPC
Acer W500
HP Omni
Please see the installation instructions to find out which tablet you have.

Current Version - 16.01.0092

(released January 20, 2016)

16.01.0092 (1576 downloads)

  • Includes all previous enhancements.
  • Resolves unresponsive touchscreen issues.
  • Reduces the potential for Buffer Underflow issues.
  • Resolves the potential for the HQ Infinity console display software (version 47) to crash.
  • Includes options for Sweet Sixteen and Simply Sixteen during installation.

Previous Versions

Standard Version 15.06.0079 (Released October 20, 2015)

15.06.0079 (1202 downloads)

  • Skew 2: skew motifs to concave areas
  • Simulation function to practice HQ Pro-Stitcher away from the machine on a desktop or laptop computer, or the Pro-Stitcher tablet itself
  • 500 new quilting motifs (bringing the total to more than 1000), including a designer showcase of motifs from your favorite designers
  • Ability to swap the stitching start and end points in a design
  • A new vector file format (.hqv)
  • More efficient side menu
  • Updated pop-up keyboard
  • Increased Motor Torque Limit with default value of 100
  • Updated Help files
  • Fixed miscellaneous bugs

Standard Version 14.04.0051 (Released April 20, 2014)

14.04.0051 (1180 downloads)

  • Allows Art & Stitch to be opened from within Pro-Stitcher without a design loaded or selected.
  • Resolves further cases where the Run/Pause/Cancel buttons were not visible.

Standard Version 14.01.0043 (Released January 5, 2014)

14.01.0043 (1145 downloads)

We are continually making improvements to HQ Pro-Stitcher, and are pleased to announce HQ Pro-Stitcher version 43 (14.01.0043). It primarily addresses an issue related to working with the EZ Carriage. Of course, version 14.01.0043 also includes other recent improvements. Be sure to review all of the release notes for previous versions as well.

 

Standard Version 13.08.0033 (Released August 20, 2013)

13.08.0033 (1143 downloads)

Standard Version 12.10.0020 (Released October 20, 2012)

12.10.0020 (1183 downloads)

Fixes issue with help button crash.

For the following tablets:

Acer W700
Acer Aspire Switch 11
Acer Alpha 12
Please see the installation instructions to find out which tablet you have. If you are not currently running version 17.03.0209, follow the installation instructions above with the exception that the version you are installing is 17.03.0209 instead of 16.01.0091. If you are already running version 16.01.0091 or later, you will not be asked to install the Visual C++ or .NET updates.

Current Version - 17.03.0209

(released March 21, 2017)

17.03.0209 (4695 downloads)

  • Improves installation process
  • Right-click and “Run As Administrator” not required
  • Restores Repair button on installer welcome screen

Previous Versions

Standard Version 17.01.0207 (Released January 1, 2017)

17.01.0207 (1350 downloads)

  • Includes all previous enhancements.
  • Allows installation of both Premium and Standard versions.

Standard Version 16.10.0205 (Released October 8, 2016)

16.10.0205 (1199 downloads)

Standard Version 16.01.0091 (Released January 29, 2016)

16.01.0091 (1198 downloads)

  • Includes all previous enhancements.
  • Resolves unresponsive touchscreen issues.
  • Reduces the potential for Buffer Underflow issues.
  • Resolves the potential for the HQ Infinity console display software (version 47) to crash.
  • Includes options for Sweet Sixteen and Simply Sixteen during installation.

Standard Version 15.06.0079 (Released October 20, 2015)

15.06.0079 (1202 downloads)

  • Skew 2: skew motifs to concave areas
  • Simulation function to practice HQ Pro-Stitcher away from the machine on a desktop or laptop computer, or the Pro-Stitcher tablet itself
  • 500 new quilting motifs (bringing the total to more than 1000), including a designer showcase of motifs from your favorite designers
  • Ability to swap the stitching start and end points in a design
  • A new vector file format (.hqv)
  • More efficient side menu
  • Updated pop-up keyboard
  • Increased Motor Torque Limit with default value of 100
  • Updated Help files
  • Fixed miscellaneous bugs

Standard Version 14.04.0051 (Released April 20, 2014)

14.04.0051 (1180 downloads)

  • Allows Art & Stitch to be opened from within Pro-Stitcher without a design loaded or selected.
  • Resolves further cases where the Run/Pause/Cancel buttons were not visible.

Standard Version 14.01.0043 (Released January 5, 2014)

14.01.0043 (1145 downloads)

We are continually making improvements to HQ Pro-Stitcher, and are pleased to announce HQ Pro-Stitcher version 43 (14.01.0043). It primarily addresses an issue related to working with the EZ Carriage. Of course, version 14.01.0043 also includes other recent improvements. Be sure to review all of the release notes for previous versions as well.

 

Standard Version 13.08.0033 (Released August 20, 2013)

13.08.0033 (1143 downloads)

Standard Version 12.10.0020 (Released October 20, 2012)

12.10.0020 (1183 downloads)

Fixes issue with help button crash.

The last release version of the classic software was 12.1.03 and is available for download here.

Pro-Stitcher Education and Training

The HQ Studio Educators have released a number of training videos showcasing the new features of the HQ Pro-Stitcher software release. You can view those on our YouTube channel here.

You can download a number of free training tutorials on our HQ Pro-Stitcher training page here.

For more information on the HQ Pro-Stitcher software and the training classes that are available on this product please visit our Education area.

Update and access Art & Stitch support directly at www.artandstitch.com.