Software Update2018-06-13T11:11:39+00:00

Software Versions and Downloads

Latest Pro-Stitcher Premium Release

This Pro-Stitcher software is specific to the Pro-Stitcher tablet you use. Be sure to select the correct version based upon your tablet.

Which Tablet do I have?

Latest Premium Version 18.05.0454

Download the latest version

Version 18.05.0454 (Released June 12, 2018)

Please see the installation instructions or watch the software update video tutorial.

Release Notes:
  • Tablet temperature reduction (further reduces CPU usage)
  • Eliminates long stitch during tie off
  • Simulation button no longer disappears
  • Modify selection (transform to select wouldn't update screen to show)
  • Updated text in Help
  • Fixed two minor crop bugs
  • Image thumbnail improvements
  • Thread break sensor removed for non-compatible machine types
  • Logging crash fixed

Common Issues with 18.05.0454

Version 18.05.0454 (being addressed, but fix not yet available):

Issue Workaround

Swap start/end points baselines designs.

Make all changes prior to swapping start/end points.

Cropping P2P may disconnect point.

No known workaround at this time.

Assignable buttons' text and icon may change.

Once user selects the button, icon and text resume to normal.

The machine may not be smooth on certain designs with curves.

Lowering the maximum acceleration (not speed) under Advanced Speed Profile settings to 32 may help.

Previous Premium Versions

Version 18.02.0451 (released April 2, 2018)

Follow the same instructions (above) to download Pro-Stitcher Premium.
18.02.0451 (3794 downloads)

Release Notes for Pro-Stitcher Premium version 18.02.0451

Please see the installation instructions.

Release Notes:

  • Changes Original Height and Original Width to Original H and Original W so it fits in the icon boxes
  • Reset works for flip and mirror
  • Improved crop so it no longer disconnects merged jump points
  • Closing PS Standard and running PS Premium works without reboot or reinstall. However, closing PS Premium and running PS Standard does not work.
  • Basting stitches added for compatible Avante machines
  • Default maximum motor speed set for 2200 instead of 1800 for compatible HQ Avanté machines
  • Max tie-off distance is .25
  • Amara/Forte Tension Reset button has warning/instruction “Are you sure you want to reset tension?” and refers customer to user manual
  • Baseline no longer closes the selected window pane on the right side of the screen
  • Console has tray icon so user can exit/view logs (must right click on tray icon to access)
  • Installer removes HQF files in the Handi Quilter Designs folders and replaces them with HQV files. Triangles HQF files have not been completed yet so they will continue to be a mix of HQF and HQV.
  • PS Icon on OSKStarter bar no longer launches the PS Premium program if it is already.  If open, it correctly toggles between desktop screen and Pro-Stitcher Premium screen.  If not already open, it will launch.
  • Installer has Forte option added
  • Updater will always install the machine console icons
  • Updater will always install desktop shortcut
  • SW312-31 (Acer Switch 3) added to Master Machine Names list
  • User will be prompted if Pre-Install needs to be run

 

Version 18.02.0447 (released February 16, 2018)

Follow the same instructions (above) to download Pro-Stitcher Premium.
18.02.0447 (2775 downloads)

Release Notes for Pro-Stitcher Premium version 18.02.0447

Please see the installation instructions.

Release Notes:

  • Prevents jump lines from being stitched out

 

Version 17.12.0443 (released January 15, 2018)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.12.0443 (2599 downloads)

Release Notes for Pro-Stitcher Premium version 17.12.0443

Please see the installation instructions.

Release Notes:

  • User can no longer change design selection during pause
  • Fixed a bug where a bad design would prevent other designs from working
  • Improves stability of HQV file loading
  • Turns off location polling when the user presses the Run button, which reduces likelihood of losing communication during stitching
  • Reduces CPU usage, which potentially reduces tablet temperature and reduces likelihood of losing communication between machine and PS tablet
  • Sidebar no longer is hidden after selecting Baseline after a modification
  • Can select Basting stitches for Avante and Sweet versions with hardware support
  • No longer auto-runs updates (should prevent Amara machines from reverting to other machine types)
  • Improves communications between Infinity/Amara machines and the PSP program
  • Reduces likelihood of unwanted tie-offs
  • Resizing a multi-point area works correctly
  • Simulator does not require Designs Folder on computer to load correctly
  • Preinstall v10 included

Version 17.11.0441 (released November 21, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.11.0441 (4187 downloads)

Release Notes for Pro-Stitcher Premium version 17.11.0441

Please see the installation instructions.

  •  Reposition Zero works correctly
  •  Simulation crosshairs are green and icon updated
  •  Corrected max speeds
  •  No longer shows "NAN" in rotation
  •  Clearing the Area also clears the trace
  •  Purple freehand crosshairs move correctly on Infinity machines
  •  New Diagrams for threading
  •  Reposition current works if you reposition start it clears current
  •  New Start/End working correctly

Version 17.09.0439 (released November 9, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.09.0439 (2106 downloads)

Release Notes for Pro-Stitcher Premium version 17.09.0439

Please see the installation instructions.

  • HQ Amara machine option added
  • Channel locks enabled during stitch out
  • Improved Area Resize behavior
  • Changed motor icon for Simulation
  • Simulator no longer requires FTDI and motor DLLs to be installed
  • Fixed slow stitch-out for levered carriages
  • Fixed "multiple application has stopped working" crashes
  • Numeric fields now allow a decimal point

Version 17.09.0433 (released October 5, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.09.0433 (3456 downloads)

Release Notes for Pro-Stitcher Premium version 17.09.0433

Please see the installation instructions.

  • New Feature: Audible beep is heard when Area or Mark points are set
  • New Feature: Rubberband Area
  • New: Red crosshairs when in Simulation Mode
  • Default torque limit is now set to 100 and reverts to default if invalid limit entered
  • Improves calculator stability
  • Improves communications with Infinity
  • Resolves camera errors/crashes for Infinity
  • Simulation license button available on Alpha 12 tablets
  • Channel lock buttons disabled during stitch out
  • Half/full stitch enabled during pause
  • Ability to set Auto Jump to 0
  • Improved simulator for non-English operating computers
  • Duplicated or copied designs/groups retain name and are numbered to differentiate
  • Improves digital design file quality for some HQ designs

 

Version 17.02.0416 (released February 20, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.02.0416 (6213 downloads)

Release Notes for Pro-Stitcher Premium version 17.02.0416

Please see the installation instructions.

  • Improves software stability and decreases frozen screens and program crashes
  • Improves new/auto start point functionalities
  • Restores proper functionality of Resume after Drag and Drop
  • Restores stitch ability between two mark points in freehand record
  • Adds tie/off and pull-up on Resume during Pause state
  • Improves stability of jump line drawings
  • Segment counter added
  • Create Simulation License button added
  • Encrypted designs now recognized

Version 17.01.0410 (released January 10, 2017)

Follow the same instructions (above) to download Pro-Stitcher Premium.
17.01.0410 (3767 downloads)

Release Notes for Pro-Stitcher Premium version 17.01.0410

Please see the installation instructions.

  • Restores Infinity camera functionality with Premium
  • Includes all new digital designs (some were missing in previous versions)

Latest Pro-Stitcher Standard Release

This Pro-Stitcher software is specific to the Pro-Stitcher tablet you use. Be sure to select the correct version based upon your tablet.

Which Tablet do I have?

For the following tablets:

Asus EEEPC
Acer W500
HP Omni
Please see the installation instructions to find out which tablet you have.

Current Version - 16.01.0092

(released January 20, 2016)

16.01.0092 (2474 downloads)

  • Includes all previous enhancements.
  • Resolves unresponsive touchscreen issues.
  • Reduces the potential for Buffer Underflow issues.
  • Resolves the potential for the HQ Infinity console display software (version 47) to crash.
  • Includes options for Sweet Sixteen and Simply Sixteen during installation.

Previous Versions

Standard Version 15.06.0079 (Released October 20, 2015)

15.06.0079 (1904 downloads)

  • Skew 2: skew motifs to concave areas
  • Simulation function to practice HQ Pro-Stitcher away from the machine on a desktop or laptop computer, or the Pro-Stitcher tablet itself
  • 500 new quilting motifs (bringing the total to more than 1000), including a designer showcase of motifs from your favorite designers
  • Ability to swap the stitching start and end points in a design
  • A new vector file format (.hqv)
  • More efficient side menu
  • Updated pop-up keyboard
  • Increased Motor Torque Limit with default value of 100
  • Updated Help files
  • Fixed miscellaneous bugs

Standard Version 14.04.0051 (Released April 20, 2014)

14.04.0051 (1866 downloads)

  • Allows Art & Stitch to be opened from within Pro-Stitcher without a design loaded or selected.
  • Resolves further cases where the Run/Pause/Cancel buttons were not visible.

Standard Version 14.01.0043 (Released January 5, 2014)

14.01.0043 (1801 downloads)

We are continually making improvements to HQ Pro-Stitcher, and are pleased to announce HQ Pro-Stitcher version 43 (14.01.0043). It primarily addresses an issue related to working with the EZ Carriage. Of course, version 14.01.0043 also includes other recent improvements. Be sure to review all of the release notes for previous versions as well.

 

Standard Version 13.08.0033 (Released August 20, 2013)

13.08.0033 (1787 downloads)

Standard Version 12.10.0020 (Released October 20, 2012)

12.10.0020 (1838 downloads)

Fixes issue with help button crash.

For the following tablets:

Acer W700
Acer Aspire Switch 11
Acer Alpha 12
Please see the installation instructions to find out which tablet you have. If you are not currently running version 17.03.0209, follow the installation instructions above with the exception that the version you are installing is 17.03.0209 instead of 16.01.0091. If you are already running version 16.01.0091 or later, you will not be asked to install the Visual C++ or .NET updates.

Current Version - 17.03.0209

(released March 21, 2017)

17.03.0209 (6154 downloads)

  • Improves installation process
  • Right-click and “Run As Administrator” not required
  • Restores Repair button on installer welcome screen

Previous Versions

Standard Version 17.01.0207 (Released January 1, 2017)

17.01.0207 (2083 downloads)

  • Includes all previous enhancements.
  • Allows installation of both Premium and Standard versions.

Standard Version 16.10.0205 (Released October 8, 2016)

16.10.0205 (1896 downloads)

Standard Version 16.01.0091 (Released January 29, 2016)

16.01.0091 (1866 downloads)

  • Includes all previous enhancements.
  • Resolves unresponsive touchscreen issues.
  • Reduces the potential for Buffer Underflow issues.
  • Resolves the potential for the HQ Infinity console display software (version 47) to crash.
  • Includes options for Sweet Sixteen and Simply Sixteen during installation.

Standard Version 15.06.0079 (Released October 20, 2015)

15.06.0079 (1904 downloads)

  • Skew 2: skew motifs to concave areas
  • Simulation function to practice HQ Pro-Stitcher away from the machine on a desktop or laptop computer, or the Pro-Stitcher tablet itself
  • 500 new quilting motifs (bringing the total to more than 1000), including a designer showcase of motifs from your favorite designers
  • Ability to swap the stitching start and end points in a design
  • A new vector file format (.hqv)
  • More efficient side menu
  • Updated pop-up keyboard
  • Increased Motor Torque Limit with default value of 100
  • Updated Help files
  • Fixed miscellaneous bugs

Standard Version 14.04.0051 (Released April 20, 2014)

14.04.0051 (1866 downloads)

  • Allows Art & Stitch to be opened from within Pro-Stitcher without a design loaded or selected.
  • Resolves further cases where the Run/Pause/Cancel buttons were not visible.

Standard Version 14.01.0043 (Released January 5, 2014)

14.01.0043 (1801 downloads)

We are continually making improvements to HQ Pro-Stitcher, and are pleased to announce HQ Pro-Stitcher version 43 (14.01.0043). It primarily addresses an issue related to working with the EZ Carriage. Of course, version 14.01.0043 also includes other recent improvements. Be sure to review all of the release notes for previous versions as well.

 

Standard Version 13.08.0033 (Released August 20, 2013)

13.08.0033 (1787 downloads)

Standard Version 12.10.0020 (Released October 20, 2012)

12.10.0020 (1838 downloads)

Fixes issue with help button crash.

The last release version of the classic software was 12.1.03 and is available for download here.

Pro-Stitcher Education and Training

The HQ Studio Educators have released a number of training videos showcasing the new features of the HQ Pro-Stitcher software release. You can view those on our YouTube channel here.

You can download a number of free training tutorials on our HQ Pro-Stitcher training page here.

For more information on the HQ Pro-Stitcher software and the training classes that are available on this product please visit our Education area.

Update and access Art & Stitch support directly at www.artandstitch.com.

Which tablet do I have?

Click here for our tablet chart

Tablet Compatibility Chart

Tablet Compatibility Update/Upgrade Path
Acer Switch 3 Pro-Stitcher Premium
Pro-Stitcher Standard
USB Update Procedure (see download instructions)
Acer Switch Alpha 12 Pro-Stitcher Premium
Pro-Stitcher Standard
USB Update Procedure (see download instructions)
Acer Aspire Switch 11 Pro-Stitcher Premium
Pro-Stitcher Standard
USB Update Procedure (see download instructions)
Acer Iconia W700 Pro-Stitcher Premium
Pro-Stitcher Standard
USB Update Procedure (see download instructions)
HP Omni 10 Pro-Stitcher Standard Pro-Stitcher Premium not compatible with HP Omni tablets. New tablet hardware upgrade available. Click here for tablet upgrade pricing and information.
Acer Iconia Tab W500 Pro-Stitcher Standard Pro-Stitcher Premium not compatible with W500 tablets. New tablet hardware upgrade available. Click here for tablet upgrade pricing and information.
Asus EEE PC Pro-Stitcher Standard Pro-Stitcher Premium not compatible with EEE PC tablets. New tablet hardware upgrade available. Click here for tablet upgrade pricing and information.
Lilliput, Innovatec, and IEI Pro-Stitcher Classic Pro-Stitcher Premium not compatible with these tablets. New tablet hardware upgrade available. Click here for tablet upgrade pricing and information.